Sparkle Clean Livermore

Mlle Aanee

7 years ago

Google

Terrible customer service. I called for my prescription refill that I used to pick up at Montana. Since I’m in California now, I tried to contact the nearest CVS last Monday. After listening the hold music for 4-hours, a lady came on the phone and confirmed the prescription order. She said I’ll receive the confirmation call soon. It’s Thursday now - no calls, no texts, no prescription, absolutely no response. The medicine I’m supposed to have once a day, I haven’t had in 4-days. Ridiculously awful! This is the fourth time I’m having difficulty while waiting in the line because the staff is extremely slow. And finally I was called 35-minutes later but I was informed that there’s no prescription and it’s probably cancelled. So I was asked to wait again. This is ridiculous and I’d make sure not to order my next prescription here!

hilly vu

5 months ago

Google

They closed at 9 and I got to the door 10 minutes before closing and they had already locked the door and spent 10 minutes arguing with me as to why they were closed until they actually closed. Disgusting lazy workers

Christal George

a year ago

Google

Do not print from this branch. Online the website says they can do poster prints and canvas, but this is not true. CVS online took payment and when I got there, no poster prints were made. The 4x6 prints I got were all blurry and had lines through them, and the worker said they would not reprint them for us. I would have to redo a whole other order to get them fixed. Then when I tried to get my refund, their system doesn’t do refunds for online orders? They called customer service and supposedly I’ll get my money back in a few days….I’m not holding my breath. Anyway, learn from my misfortune, do not print anything here.

TM

5 months ago

Google

Thanks for being polite and helpful I appreciate the cleanliness of the store I can stay for hours 😊

Rajani Chandrasekar

a year ago

Google

I am so happy with my CVS. There are a few curt people; but overall - more helpful people than the gruff ones. Today I met an angel. His name was John. Helpful and very polite. I wish the world would be filled with people like him !!! ❤️❤️❤️❤️ CVS in general, and this one in particular- is well stocked and well staffed. Thank you CVS