Petco - Livermore

Michelle Wong

5 months ago

Google

One of the cashiers returned the wrong item, even though a receipt was presented. We didn’t realize until we got home, so we called the store to see if they could fix over the phone (since they processed it with just our phone number anyway and could have done this remotely to fix their mistake), but they refused and said we needed to come back to the store. I asked the manager for her name (Nicole) so I could ask for her assistance at the store, but instead, she gave me the rudest attitude and said “would you like my employee ID number too?”. I gave her feedback that she should probably have her employees trained correctly to avoid this mistake in the future, and with that unwarranted attitude, I’d be calling their customer service number instead.

craig younger

3 months ago

Google

Grooming only. Great service, but they need more certified groomers. One is on maternity leave so only 2 ppl are handling the whole department. Really want to give you that 5th star

PJ Wells

10 months ago

Google

Really enjoy this store and clever pet displays in front. Staff very helpful, casual and caring. Lots of stock and trolleys of new items rolled out in the aisle // love the hustle!

Irma S

4 years ago

Google

My puppy had a grooming appointment with Serafina. She's excellent, highly recommended. Tobias always leave happy and looking nice. ***Visit October 23, I also want to say all staffs at the store are friendly and helpful. Neema is very helpful she's one of the cashier always there with a big smile. Laura was very helpful giving me tips how to deal with Tobias still a puppy.

Wendy Westrope

9 months ago

Google

Livermore local petco has some nice choices of birds 🐦 and fish and more