Baskin-Robbins - Livermore

Gina Moore

4 months ago

Google

Great ice cream, shakes and sundaes. My last visit I was the only one in there and nobody was behind the counter. When the worker came out, another person had just entered wanting to pick up his order. The worker hadn't done it, and it was 4 different items. So I had to wait while his order got filled before I was acknowledged. My selection was delicious but the situation was pretty ridiculous.

Urmeet Rajpal

a year ago

Google

We as a family have been visiting this Livermore store more often since past one year. Each time we come , the staff caters to our needs very well. We ordered cake for my daughter’s birthday and it was a Superhit. Everyone ❤️ loved it. The cream was fresh, flavours were great and the design was EXACTLY how we wanted it. Looking forward to our next Birthday Cake order. !!!!

Sebastian Gehrig

4 years ago

Google

I was visiting there tonight and this place has gone down since the past few months. It’s gotten so bad that now it’s just embarrassing that no one cares to clean. It smells bad there’s stickiness stains all over the place on the floor. The ice cream tub don’t look clean looks like no one cares to wipe down the glass or counters tables. For a place that sells food and consumable product, these conditions which recently seem to be consistent is highly disgusting and I won’t be coming to this place.

Angela Smith

a year ago

Google

We came on Halloween and there was only 1 person working. He was working very hard and was polite. When I paid using tap to pay, I added a tip, then asked the worker if he receives the tip. He said they do not receive the electronic tips. What? Why even have the tip on the tap to pay or card pay if the tip doesn’t go to the employee helping the customer? The ice cream was as BR always is. One tip I could give the store for efficiency though, maybe put the CookiesNCream ice cream closer to the toppings so that the employee doesn’t have to keep walking back and forth the length of the freezers 3 times just to make the Oreo sundae as I’m sure that flavor is requested quite often for that sundae. As for atmosphere, it wasn’t very clean and as it was the end of the day, that could have been why. But there was also what appeared to be a homeless man that came in and out a couple times and just sat at a table. He reeked of cigarette smoke and the smell was so overpowering that I lost my appetite and ended not ordering for myself.

Matt Hill

2 years ago

Google

Usually great service and friendly even when it gets busy - always generous with the portions as well! There's a good range of "gluten friendly" flavors now as well - I've not had a reaction to any of them so far, so unless you have a severe allergy you should be good to get your five scoop monstrosity like you always wanted.