AT&T - Livermore

Aly C

5 months ago

Google

Stood here for 15 minutes and wasn’t acknowledged or greeted. They have a sign for sign ups, yet nothing to sign onto? They also don’t answer their phone and I called every hour yesterday. Disappointing since they have my item in stock, but nothing in sight. I should’ve just got my item delivered because it’s taking the same amount of time. Don’t have my order and wondering why this store is so high rated.

Ryan Dunahoe

8 months ago

Google

Gaby was very helpful and so kind. Took her time to explain all my options and walked me through everything. I highly recommend using her and coming to this location. THANK YOU.

Ethan Shang

4 months ago

Google

When upgrading my phone, they added the protection plan and the upgrade plan without asking. I had to see it in the email receipt then make a separate effort to cancel. Additionally they said 1-2 days to ship the phone but it turns out it’ll be more than a week and a half!

Arrak Kaewnopparat

7 months ago

Google

I have been here for a long time and have always used the AT&T network. However, during my visits over the past 2 to 3 months, I have been very disappointed by the male employees who discriminate against customers, along with the poor service. This makes me think that if a branch has employees who lack this kind of work and service quality, I will definitely not go again and will switch to another company with better service.

Ali Shamsi

9 months ago

Google

I was helped right away! Tony and his team solved my issues and were amazing. I will always be going to this location for any and all services and issues moving forward. Tony and his team were so nice and supportive. I will be referring all my friends and family to this location. Thank you again!